FAQ’s

  • What is a Vitalize Box and how can it help me?

    Vitalize Box is a trusted skin care subscription box that provides you with professional skin care products that are approved by health care professionals and medical aestheticians. 

    Vitalize Box was created as a professional collaboration between the Poly Beauté Group and Enhanced Care Clinics, combining over 35 years of aesthetic and medical experience to provide you with the most advanced treatments.

  • What comes in the Vitalize Box?

    Each box includes 2 or more full size products, with a total retail value of at least $60. Our subscribers will also receive sample products from luxury brands, coupons, and exclusive discount offers for poly beaute services.

  • When I sign up, which month’s box will I get?

    Our subscription boxes renew every quarter. The month in which you sign up will be the box you receive. For example, if you sign up between January and March, you will receive the first subscription box.

  • What happens when a product is sold out?

    If a product sells out due to unexpectedly high demand, you will receive a similar product from a different brand but with a similar retail price. The products you receive will be featured on the website at the time you sign up.

  • How much does a Vitalize Box subscription cost?

    A quarterly subscription costs $60 CAD. 

    A yearly subscription costs $240 CAD per year. (When you sign up for an annual subscription, you will receive a complimentary gift for FREE!)

  • What payment methods are available to me?

    We accept Visa, Mastercard and American Express. The payment method is secure and details will be encrypted and sent using a secure connection so that transactions remain confidential. Vitalize Box’s payment processing is PCI DSS (Payment Card Industry Data Security Standard) compliant via PayPal according to international security requirements.

  • How can I contact you for questions regarding the product I received?

    Regarding more information, you can talk to our Vitalize Box care specialists for additional options and advice +1 647-245-8609..

    Even for clinical and medical aesthetic needs, we can connect you with our virtual physician service partner at Gotodoctor.ca